Shipping & Delivery
We intend to offer you the best and convenient shipping options, no matter
where you reside. We have tie-ups with a third party logistical service
provider who shall undertake to provide us with the shipment and delivery
services for the order placed through our website.
“Shipment time” shall refer to the time at which your order in part or
whole shall leave our warehouse and shall be handed over to the third
party logistical service provider for delivery to you.
“Delivery time” shall refer to the time taken by
the third party logistical service provider to deliver your order to you
in either whole or part.
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Shipping time: This refers to the time it takes for products to be
shipped from our warehouse to the destination. The shipping usually
takes about 0-5 business days from the time you place your order
through our website.
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We will undertake to provide the logistical service provider with your
order within 5 days from the date of you placing the order.
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The Delivery time shall vary anywhere between 7-10 business day that
shall be determined on multiple external factors and also on the terms
and conditions put forth by the Logistical service provider which
includes but is not limited to the place of delivery. The approximate
delivery time shall be informed by you.
- Delivery Timeline (Estimated Duration)
|
Area level
|
Duration of delivery days
|
| Local |
2-3 business days |
| National |
3-4 business days |
- Delivery days – all days
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The delivery agent assigned by the logistical service provider may
contact the Customer on call, email or SMS before arrival.
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We will not be responsible for any delay in the delivery. Further, we
will not be liable for any damage in transit due to mishandling by the
logistics service provider.
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The website shall display an estimated delivery time on the order
summary page.
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You will receive an email containing a summary of the order and also
the estimated delivery time upon placing the order.
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The service provider may take longer to deliver due to inter alia: bad
weather flight delays, political disruptions or other unforeseen
circumstances. In the event any delay in delivery is expected, we may,
at our sole discretion, intimate you who may have purchased the same,
regarding such delay.
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We will not be held responsible and will bear no liability in case of
failure or delay of delivering including any damage or loss caused due
to such delay. Where there is a likelihood of delay in delivery, you
may be notified of the same from time to time. However, no refunds may
be claimed by you for any delay in delivery, which was caused due to
reasons beyond our control.
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If you purchase multiple products in one transaction, we may undertake
to deliver the same together. However, this may not always be possible
and shall be subject to the availability of stock.
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If you wish to get delivery to different addresses, then you shall be
required to purchase the products under separate transactions and
provide separate delivery addresses for each transaction, as may be
required. You agree that the delivery can be made to the person who is
present at the shipping address provided by you.
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We will not be liable to compensate for any mental agony caused due to
a delay in delivery.
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We do not charge any cost towards the delivery charges for any delivery
placed by you through us.
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You cannot cancel the order even if the delivery time exceeds the
expected time of delivery.
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We do not allow any exchanges/return or refund regarding the products
once sold to the Customer.
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We will however undertake to accept your request for return if the
delivery obligations are fulfilled by you as specified in the Return
and Cancellation
CASH ON DELIVERY
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We permit and have an option of Cash on Delivery (COD) which can be
availed by you should your order value shall be less than INR 500
accumulative.